Empowering you to live with confidence, independence, and happiness get in touch with us today!

Get in touch

We’d love to hear from you! If you have questions, need guidance, or want to see how we can work together, our team is ready to help. Reach out today, and let’s talk about how we can make a difference in your life.

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0416 877 488

Speak with our team

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info@mymastercare.com.au

Send us an email

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Nation Wide

Where we cover

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Our Address

81- 83 Campbell Street
Surrey Hills NSW 2010, Australia

Common questions

You might have a few questions before reaching out – and that’s completely normal. We’ve answered some common ones below to make things easier, but if you need more details, we’re just a message or call away.

How do you personalise support to suit my needs?

We believe no two people are the same, and your support plan shouldn’t be either. When you connect with us, we take the time to understand what’s important to you – your goals, preferences, and any challenges you face. 

From there, we create a personalised plan that aligns with what you want to achieve, whether it’s building confidence, gaining new skills, or staying connected to your community. We also regularly review your plan to ensure it’s working for you and can adjust it as your needs change.

Yes, we do. Our team has extensive experience working with participants who have high or complex care needs. We have the skills, training, and qualifications to ensure your care is delivered safely and with dignity. 

Whether it’s managing medications, mobility support, or specialised care requirements, we work closely with you, your family, and any allied health professionals involved to ensure the highest standard of support is provided.

Yes, we specialise in supporting children and young people alongside adults and seniors. We focus on helping kids and teens develop confidence, social skills, and independence in ways that suit their age and abilities. 

From after-school activities to skills development, we work closely with families to ensure children have the right balance of care, fun, and opportunity to grow.

Life changes, and your support should too. If your needs or goals shift, just let us know, and we’ll work with you to update your support plan. 

We believe flexibility is key to providing the right care, so we’re always ready to adapt and make sure you have the support that works for you at every stage.

Our mission

We are committed to delivering high-quality support that puts participants, their families, and carers first. Our focus is on achieving the best outcomes and meeting daily needs with care, respect, and excellence.

Our vision

We focus on building skills, encouraging social connections, and creating inclusive opportunities. Everyone deserves to feel valued, respected, and proud of their place in the community.

Our commitment

Promises matter to us. We deliver reliable support tailored to individual needs, while maintaining clear, honest, and consistent communication.